Head of Design


Design | Cairo, EG

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!    

It’s a leadership role, you will lead a team of creative, enthusiastic, multidisciplinary designers. An ambitious advocate for team growth, productivity, & engagement, with a spike in creative tempo and targets.You’ll play a big part, designing vision and elevating creative outputs that touch millions of people.

The Head of Design is responsible for developing and managing all aspects of our design and creative output for online and offline design output and commercial success of the designs.You will ensure the highest quality design and creative deliverables are aligned to the business goals, the requestor expectations & brief and executed within the Jumia’s guidelines & timeline.This involves working with other departments, and understanding their requirements. At times, we require you to develop visual designs, and at other times we require adapting & localizing a cross-countries’ designs to match our local spirit.

You will be responsible for recruiting and managing multi-disciplinary third party suppliers as well as internal design resources. It will involve you using your best practice toolkit to implement new processes and practices to improve the efficiency of the design department.


Main responsibilities:


  • Influencing design-led thinking across the business.

  • Managing the design team and freelancers as required and helping develop our people

  • Lead concept development in relation to design and creative outputs.

  • Take a lead role in managing the design and creative elements of projects and be the point of contact for clients brand and creative projects.

  • Develop creative programs and design concepts that meet the business objectives of the organization and that advance our brand and proposition strategy.

  • Develop and manage productivity and to continuously improve the design team’s production capabilities.

  • Ensuring that design and creative projects are delivered on time and ensuring commercial success

  • Work with internal teams to for briefing & deliverables.

  • Provide quality control over design outputs and production.

  • Establishing and developing best practice with the design and creative team.

  • Point of contact for liaising with Jumia Studios and external suppliers, such as photographers, stylist to ensure you have the right assets for design.




Required skills & qualifications: 


  • 5+ years of experience leading creative experience design

  • Excellent organizational and communication skills.Ability to manage multiple projects Knowledge of layouts, graphic fundamentals, typography for online and offline design work.

  • The ability to storyboard or translate ideas to designers and others, influencing external and internal stakeholders.

  • Attention to details.

  • Strong working knowledge of online and offline design, brand development and the creative process.

  • Ability to supervise and develop employees.

  • Expert of industry-standard software: Adobe creative suite, presentation software, social media platforms (animation software is a plus).

  • Ability to communicate effectively, both orally and in writing.

  • Organized enough to manage a busy and varied workflow and deliver on time.

  • Ability to work on a tight brief/schedule.

  • Ability to think creatively and produce new ideas and concepts

  • Patient, fast, accurate and neat.

  • Comfortable working in a high impact, high energy, fast-paced environment



We offer:



  • A unique experience in an international, entrepreneurial, yet structured environment

  • An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures

  • The opportunity to be part of a team full of talented people with the best backgrounds.