Product Designer - UX/UI

Helpling

Design | Berlin, DE
ÜBER UNS


Helpling ist Europas führender Marktplatz für haushaltsnahe Dienstleistungen, mit dem Sitz im Herzen Berlins. Unsere Vision ist es, haushaltsnahe Dienstleistungen so einfach und transparent wie möglich zugänglich zu machen. Zeitintensives Suchen nach einer Reinigungskraft gehört von nun an der Vergangenheit an: Kunden können über die Website oder App in weniger als 60 Sekunden eine geprüfte und versicherte Reinigungskraft buchen. Darüber hinaus vermittelt Helpling über Partnerunternehmen weitere haushaltsnahe Dienstleistungen, wie z. B. professionelle Fensterreinigung, Möbelaufbau oder Malerarbeiten.
Gegründet wurde Helpling im Januar 2014 von Benedikt Franke und Philip Huffmann. Zu unseren Investoren gehören mitunter Internet-Pioniere wie Rocket Internet, Mangrove Capital und Lakestar. Helpling ist in 10 Ländern vertreten: Australien, Deutschland, Frankreich, Schweiz, Großbritannien, Irland, Italien, Niederlande, Singapur und in den Vereinigten Arabischen Emiraten (VAE).

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DEINE AUFGABEN

 

We’re looking for a self driven Product Designer to own the Helpling customer experience across platforms. Your mission is to learn what we don't know about our customers and create solutions for their biggest problems. We apply an iterative design process: incorporating feedback, launching quickly and testing hypotheses. You will be crucial to the way we discover and validate our product. You’ll work from conception to completion: gathering user insights, analyzing user needs and visualisalizing them through user flows, wireframes, prototypes and high fidelity UI designs. 


In detail, your responsibilities will be the following:




  • Initiate, plan and conduct user research and user testing




  • Create the wireframes, customer journey maps, prototypes, and polished mockups, needed to communicate potential solutions and vision (Sketch, InVision etc.)




  • Validate those solutions with users and in production for customer and business impact, then iterate as needed




  • Be part of the Product team, actively involved in agile development processes and speaking on behalf of the customer







DEIN PROFIL

 


  • 5+ years of experience in User Experience and User Interface Design 




  • Comfortable with all aspects of the design process, from user research to UI design, through to helping assess impact 




  • Ability to articulate your design decisions and the problems they are solving, backing decisions with qualitative and quantitative research




  • Experience working in a high-growth, entrepreneurial environment for consumer-facing digital products




  • Enjoying working collaboratively with developers and product owners




  • You thrive on feedback and critique, responding with creative thinking and iterative design




  • Experience with designing experiences across a multitude of devices and contexts




WAS WIR DIR BIETEN

 

 




  • Helpling is one of the most exciting startups in the heart of Berlin with a disruptive product and well backed by investors of international renown




  • In our product-driven and agile organization you have the chance to stir the success of the company directly




  • Challenging projects, a personal education & conference budget, Hackathons, Kaizen Days & Offsites




  • Relocation support, flexible working hours & a family-friendly environment




  • Yoga class, free drinks, fruits and cereals, office parties, team events, BBQs, kicker & table tennis




ÜBER HELPLING

 

 


Become a part of Helpling’s mission and send us your convincing application (portfolio, resume, cover letter) including your availability and salary expectations.