Systems Analyst


Engineering | Richmond, CA, US

You will ...

  • Support WMS, WES, WCS, and other processing systems within fulfillment network

  • Troubleshoot technical issues in WMS, WES, WCS and other processing systems as they occur

  • Understand all available reporting tools and create reports that enable improved operation visibility and performance

  • Schedule/oversee maintenance of system servers. This includes maintaining databases to ensure highest performance and maintaining archived data

  • Develop deep working knowledge of site level operations to suggest optimal setups for better performance

  • Continuously review operations setup and drive improvement via recommended system enhancements and functionality deployments

  • Act as point of contact for production/operations for all system requests (including order research, ad hoc reporting, etc.)

  • Coordinate testing, training and deployment for all planned system changes

You are...

  • Flexible and reliable to cover scheduled shifts that support 24/7 production operations   

  • Excellent with communication skills  

  • Able to multitask and prioritize tasks 

  • Attentive to details

At a minimum, you have...

  • BS degree required.  Computer Science, Management Information Systems, or Engineering Degree desired

  • 1+ years of experience in multi-site industrial distribution, manufacturing, or processing environments

  • Proficiency in MS Access and Excel

  • SQL experience  

  • Experience gathering data and creating custom reports  

You’ll get…

  • Competitive Salary & 401k company match that vests immediately upon participation

  • Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off 

  • $0 monthly premium and other flexible health plans 

  • Amazing discounts, including up to 75% off HelloFresh subscription

  • Flexible shift scheduling & advancement opportunities 

  • Emergency child and adult care services 

  • Collaborative, dynamic work environment within a fast-paced, mission-driven company


It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.