Head of Operations - BERLIN

Instafreight

Operations | Berlin, DE

ABOUT US


We digitize the logistics industry, a €250+bn market in Europe! As the leading online road freight forwarding company in Germany, we offer business customers a fully digital booking experience for logistics services – with one click only and as simple as online shopping.


 




Our five core values guide us in our interactions with customers, partners, and among each other
 
 
We solve the problem first 
We are different together
We celebrate success 
We deliver on our promises  
We empower growth 



You couldn't find the perfect fit in our open positions? Just talk to our HR Managers and send out your CV.




YOUR TASKS

 

  • You are responsible for the development of a fast-growing department and for more than 100 transports per day while you achieve an operative target margin and comply with quality requirements

  • You take on responsibility for your team, which is in charge of the planning of transports, quality controls and the processing of customer inquiries

  • You lead and develop existing employees and you recruit new staff to enable a constant growth of your department

  • You develop your department independently in order to achieve a full automation of all relevant processes

  • You are responsible for the overall partner management, including everything from the research for new partners, the development of business relationships and regular price negotiations to quality controls





YOUR PROFILE

 

  • You have completed your studies in business, economics or your apprenticeship as a forwarding merchant

  • You already had the opportunity to gain practical and leadership experience – previous experience in the transportation or logistics industry is a plus

  • You possess a high affinity for the digitalization of processes in order to sustainably increase your, your team’s and the company’s general efficiency

  • You are goal-oriented and able to stay calm and focused even in a stressful environment

  • Your hands-on and can-do mentality helps you to solve problems in an efficient way

  • You are fluent in German and English (further languages are an advantage)






WHAT WE OFFER

 

  • You become part of an amazing team, which is curious to revolutionize a huge traditional market through its digitalization

  • You work in a dynamic environment and receive challenging tasks which enable a steep personal learning curve

  • You enjoy a high level of autonomy and are therefore able to freely express your creativity and to quickly put your ideas into practice 

  • You will quickly receive self-responsibility for your field of activity, in which you have to make your own decisions

  • You are part of a young and ambitious team with direct communication channels and a flat hierarchy