Manager, Production Technology

HelloFresh

Operations | Newark, NJ, US

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.  


We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. 


The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.


Job Description:


You will ...



  • Oversee and manage multiple Systems Analysts across all US distribution centers 

  • Troubleshoot technical issues that go beyond 1st level of support in 24 x 7 production environment

  • Develop and enhance reporting capabilities and operations visibility

  • Act as SME for all production systems architecture

  • Work with 3rd party software vendors for escalated support needs and communicate necessary changes to systems

  • Review all test plans and deployment schedules for new software deployments

  • Maintain close communication with cross functional teams to reflect business changes within system logic and ensure timelines are met


You are...



  • Strong with data analytics skills

  • Experienced with automated or semi-automated equipment controls

  • Experienced in leading technical employees/analysts

  • Communicative, written and orally with the ability to clearly coordinate and provide information to co-workers

  • Adept with interpersonal skills and the ability to work collaboratively with others in a team-based environment



At a minimum, you have...



  • BS in Engineering, Computer Science or another technical field required

  • 5+ years of experience in multi-site industrial distribution, manufacturing, or processing environments

  • Experience with WMS, WES and WCS systems

  • Proficient in SQL

  • Extensive experience with Microsoft Office products with an emphasis in MS Access and Excel



You’ll get…



  • Competitive Salary & 401k company match that vests immediately upon participation

  • Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off 

  • $0 monthly premium and other flexible health plans 

  • Amazing discounts, including up to 75% off HelloFresh subscription

  • Flexible shift scheduling & advancement opportunities 

  • Emergency child and adult care services 

  • Collaborative, dynamic work environment within a fast-paced, mission-driven company


It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.