Senior Analyst, Warehouse Management Systems

HelloFresh

Operations | Grand Prairie, TX, US; Newark, NJ, US

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.  


We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. 


The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.



Job Description:
This role will design, deploy, and support technology across multiple distribution centers in the US. Role requires experience developing functional requirements, operational process improvement, project management & implementations coupled with ability to collaborate across various business functions


You will ...



  • Manage will support fulfillment technology day to day operations, implementations and upgrades for all fulfillment technology platforms

  • Participate in all phases of fulfillment technology projects including requirement gathering, functional specification, technical design, project planning, integration, test planning, implementation planning and production turnover.

  • Assist in planning change management activities performing review of all production change control request. Promote and follow the established corporate based processes, policies, standards and procedures to assure compliance with corporate SDLC policy and standards

  • Manage and support integration design/development/delivery as required to support fulfillment technology applications.

  • Manage the standardization of application configuration and processes across multiple fulfillment sites

  • Define and design continual enhancement requests across the suite of supported fulfillment technology applications

  • Back-fill site WMS resources as needed to provide support for testing and or production issues

  • Drive and manage the defect triage process and issue resolution for technical support issues and manage/engage vendor resources where appropriate


You are...



  • The subject matter expert across all fulfillment technology applications

  • Experienced in writing modification/enhancement specifications

  • Able to travel as needed to support fulfillment center projects (up to 20%)

  • Flexible working out of scheduled hours and weekends on occasion as required


At a minimum, you have...



  • 2-4 years experience supporting WMS application

  • Project management experience including requirements definition and integration 

  • Understanding of software implementation 

  • Background in SQL and script writing 


You’ll get…



  • Competitive Salary & 401k company match that vests immediately upon participation

  • Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off 

  • $0 monthly premium and other flexible health plans 

  • Amazing discounts, including up to 75% off HelloFresh subscription

  • Flexible shift scheduling & advancement opportunities 

  • Emergency child and adult care services 

  • Collaborative, dynamic work environment within a fast-paced, mission-driven company


 


It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.