(Senior) Product Manager- New Markets


Product Management | Berlin, DE

Helpling is a truly product-driven organization. As a Product Manager, you have full ownership over your product area and its KPIs. By deeply understanding your users and their needs, identifying opportunities and testing hypotheses, you drive desired business outcomes. 

As our Product Manager for New Markets, you'll instantly become a leader at Helpling by setting the strategy and executing your plan which moves Helpling towards its vision of becoming the number 1 home services marketplace.

The New Markets team is the engine that powers our future growth. The team explores opportunities for expanding the Helpling marketplace outside of the legacy home cleaning services. You will lead a team of software and QA engineers, and work with a dedicated UX designer and BI analyst in order to achieve best results. You will also work within a close-knit group of cross-functional stakeholders from Marketing, Global Operations and Business Intelligence in order to achieve your objectives and key results.

Your key responsibilities:

  • Setting the vision and driving the execution for our non-cleaning based services across all markets

  • Take full ownership of your product area and KPIs

  • Gather quantitative and qualitative insights with user research and data analysis to guide product vision and identify customer needs

  • Collaborate with team (IT, UX, BI, Operations) to design, develop and ship new products & features for our web & mobile apps

  • Define and analyze metrics to monitor the performance of products & features

  • Ruthlessly prioritise for both long and short term impact

  • Ensure efficient cross company communication to share latest news, developments, and learnings



  • Experience with launching new products from their infancy

  • Your decisions are based on insights, not opinions

  • You are very numbers-driven and have experience in setting up tests that result in actionable outcomes

  • You have gained proven knowledge of the latest tools and methodologies in product development, especially strong experience in agile hypothesis-test-learn-iterate process

  • You are very organized, know how to work with and manage stakeholders and have successfully managed projects in a high speed, high pressure environment before

  • You are passionate about building great products to solve customer and business problems


Helpling ist Europas führender Marktplatz für haushaltsnahe Dienstleistungen, mit dem Sitz im Herzen Berlins. Unsere Vision ist es, haushaltsnahe Dienstleistungen so einfach und transparent wie möglich zugänglich zu machen. Zeitintensives Suchen nach einer Reinigungskraft gehört von nun an der Vergangenheit an: Kunden können über die Website oder App in weniger als 60 Sekunden eine geprüfte und versicherte Reinigungskraft buchen. Darüber hinaus vermittelt Helpling über Partnerunternehmen weitere haushaltsnahe Dienstleistungen, wie z. B. professionelle Fensterreinigung, Möbelaufbau oder Malerarbeiten.
Gegründet wurde Helpling im Januar 2014 von Benedikt Franke und Philip Huffmann. Zu unseren Investoren gehören mitunter Internet-Pioniere wie Rocket Internet, Mangrove Capital und Lakestar. Helpling ist in 10 Ländern vertreten: Australien, Deutschland, Frankreich, Schweiz, Großbritannien, Irland, Italien, Niederlande, Singapur und in den Vereinigten Arabischen Emiraten (VAE).

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  • Helpling is one of the most exciting start-ups with a disruptive product and well backed by investors of international renown

  • In our product-driven and agile organization you have the chance to stir the success of the company directly

  • You will work in an international team with flat hierarchies and short communication channels in which your work can have a real impact for Helpling everyday

  • We support your personal and professional development with challenging projects and a personal conference budget 

  • A great office right in the heart of Berlin-Mitte with a family friendly environment

  • Free drinks, fruits and cereals, office parties, team events, BBQs, kicker & table tennis