Head of Offline Sales


Sales | Dar es Salaam, TZ

Jumia Group Introbackground:white;vertical-align:baseline'>Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. background:white;vertical-align:baseline'>Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.


Jumia Services is the Logistics Marketplace company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost/quality ratio the needs of millions of sellers and customers of Jumia. Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality. 

 Main Responsibility

  • Recruit new offline sales agents for B2B and B2C sales

  • Increase effectiveness of sales agents through ongoing training and development programmes

  • Create structured sales team management processes and tools to monitor and improve the perfomance of the teams 

  • Build clear reporting processes

  • Work with related departments to improve the sales and customer experience

 Required Skills and Qualification

  • Minimum 2 years in Sale

  • Minimum one year managing offline sales teams

  • University degree

  • Strong written communication skills in English and Kiswahili

  • Strong analytical skills (Excel) 

We offer:

  • A unique experience in an international, entrepreneurial, yet structured environment

  • An unparalleded personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures

  • The opportunity to be part of a team full of talented people with the best backgrounds