CRM Manager (m/f) - Talent Pool

Rocket Internet

Marketing | Berlin, Germany

Company Description

Rocket Internet incubates and invests in Internet companies with proven business models. It provides operational support to its companies and helps them scale internationally. Rocket Internet focuses predominantly on four industry sectors of online and mobile retail and services that make up a significant share of consumer spending: Food & Groceries, Fashion, General Merchandise and Home & Living. Rocket Internet’s selected companies are active in a large number of countries around the world with more than 28,000 employees. 

Job Description

At Rocket you help launching successful startup companies all over the world. Through this application, you will be proposed available positions compatible with your experience within the Rocket network.

If scale and speed of execution is exciting to you, if you are passionate about your craft and if you are striving to build systems that matter to millions of people around the world, Rocket will be the right place for you!

What you'll do:

  • Become an advanced user of our CRM platform, CrossEngage

  • Setup, QA and operationalise campaigns, ensuring that the go-live is smooth and the customer journey to conversion trackable and seamless.

  • Update HTML email templates with new images/copy/tracking parameters.

  • Devise optimisations, implement and quantify benefits

  • Analyse Campaign data and translate this into actionable results to drive our strategy forward

  • Consolidate reporting into a succinct format to share with senior stakeholders and make recommendations on campaign optimisations.

  • Troubleshoot issues to identify source and escalate where necessary


  • Intermediate to advance user of Excel

  • Have exposure to some of the following; SQL, HTML/CSS, Google Analytics, Appboy, Email deliverability tools, R/Python

  • You'll be highly analytical and detail-driven

  • You demonstrate an ability to tackle technical problems logically, effectively and with a positive attitude

  • You have a degree from top-tier university

Additional Information

Working at Rocket means taking ownership from day one and giving everything for our projects to make a meaningful and sustainable impact. For our businesses to go from zero to launch, we remain focused while being confident. Our colleagues from more than 70 nationalities act as an interconnected team that exchanges across country borders to ensure maximum efficiency. We expect to win with every company we build and every action we take.